Society
OUR HISTORY
1967
COMPANY FOUNDATION
Founded in 1967, the company has consolidated its presence at a national level, emerging as one of the main companies in the field of Instrumentation for Process Control and Industrial Automation.
DURING THE YEARS
CONTINUOUS PROGRESS
Under the guidance of Alberto Righetti inspiring principles, Riels® Instruments has evolved, placing customer needs and satisfaction at the centre, product quality and the incessant adoption of cutting-edge technologies.
2011
ISO 9001:2015 CERTIFICATION
On 7 February 2011, Riels® Instruments obtained the company Quality System Certification compliant with the international standard UNI EN ISO 9001:2015, a significant step in its consolidated excellence.
2020
NEW OPERATIONAL HEADQUARTERS
Riels® Instruments has inaugurated its new 800 square meter headquarters, characterized by a larger warehouse and a fully equipped laboratory dedicated to calibration, testing, repairs and the assembly of electrical panels for automation.
2024
LAUNCH OF ECOMMERCE SITE
A notable advancement for the company, committed to enhancing the customer experience through an innovative e-commerce sales channel. This commitment materializes with the creation of a new website with a completely renewed graphic interface.
SOON
INCREASE IN PRODUCTS AND SERVICES
Looking to the future, we intend to continuously expand our range of products and services to fully meet the needs of our customers, maintaining high quality standards at every stage of business operations.
RIELS® INSTRUMENTS, with over 50 years of experience in the industrial automation sector, offers a wide range of products and services specialized in flow, pressure, level, flow, temperature and humidity measurements. We are committed to offering customized solutions to meet the specific needs of our customers.
Our customers come from sectors such as petrochemical, chemical and pharmaceutical, food industry, shipping and water treatment. Our consolidated experience and expertise allow us to face the most complex challenges, offering innovative solutions that meet specific application needs.
At RIELS® INSTRUMENTS, we view our customers as the core of our business, offering advice and assistance on a national and international scale through our highly trained technical support team. We are ready to recommend optimal solutions to ensure the success of our customers' operations, based on reliability, precision and qualified support.
It is with pride that we receive preference and appreciation from renowned companies and manufacturers nationally and internationally, thanks to our ability to provide excellent quality products and services.
Each member of our team is committed to the Quality Policy, and every company process is subject to constant monitoring. We implement systematic, planned and documented management and technical actions in order to achieve our objectives, including:
- Full customer satisfaction
- Improvement of management results
- Increased competitiveness on the market
- Constant and continuous improvement of product quality and quality system.
- Improvement of management results
- Increased competitiveness on the market
- Constant and continuous improvement of product quality and quality system.
In order to pursue these objectives, we adopt a rigorous supplier selection process and maintain constant control on the quality of the raw materials and components used.
Quality is at the heart of everything we do, and we constantly work to improve and exceed our customers' expectations.
